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Document How long does the EHIC take to arrive and what should I do if I am leaving the UK before it arrives?

Your EHIC card will normally arrive within 10 working days if you apply by phone or using the official EHIC website. If you apply by post, your card will normally arrive 10 working days after we receive your application. We are unable to send your card to you any sooner than this. 
If you live outside the UK, the arrival time may vary depending on the postal service of the country you live in.

If you are travelling before your card is due to arrive, you would need to take the
Department for Work and Pensions Overseas Healthcare Team (DWP OHT) telephone number with you.

Click here to view the EHIC leaflet available on the Department of Health and Social Care website which includes useful information for when you are abroad.

If you require treatment when you are overseas and you do not have your card to show, you or someone responsible for you can call the DWP OHT to advise of your situation, you will need to provide them with your NHS number or National Insurance number. If applicable, they will email a Provisional Replacement Certificate (PRC) directly to health care provider you are at, to prove that you are covered by the scheme.

If there is no email address provided for the hospital, the Provisional Replacement Certificate (PRC) will be sent via fax.

DWP OHT telephone number: 0044 191 218 1999 (Option 2)

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