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Welcome to the NHS Business Services Authority Knowledge Base, the place to ask us anything you need to know
NHSBSA
NHS Pensions
Pensions Employer
Forms
How can I apply for Mental Health Officer (MHO) status?
How can I submit the SS10 for a re-employed pensioner?
What are the forms associated with Additional Pension purchases?
What are the forms used to request a members pay details from an NHS employer?
What are the joiner and leaver forms?
What is a G59?
What is an AW171 and how should it be submitted?
Direction Employers
Can a Government Department be classed as an Employing Authority (EA)?
Can a GP Federation/Confederation join the NHS Pension Scheme?
Can an Independent Provider apply to be an Employing Authority?
Can employees of the NHS Confederation join the NHS Pension Scheme?
How can I apply to become a Direction Employer?
If I am a Direction Employer, am I responsible for paying the Initial Survivors Pension when a Scheme member dies?
If I am a Direction Employer, can my employees join the NHS Pension Scheme?
If I am a Section 7(2) Direction Employer, how do my employees join the NHS Pension Scheme?
If I am an Alternative Provider of Medical Services (APMS), how do I apply to become an Employing Authority (EA)?
What is a Section 7(1) Direction Employer?
What is a Section 7(2) Direction Employer?
AW8 Guidance + Submission
How do I inform NHS Pensions if a member has a protection certificate from HMRC?
How long after submitting an SD55T can I submit an AW8?
How should I submit a retirement benefit claim form (AW8) for a member who has more than one job?
How should I submit an AW8 application form if I do not have access to Pensions Online (POL)?
I am Practice Manager, can I submit my own AW8?
If I need to amend the bank account details submitted on an AW8, what should I do?
If I need to amend the pay details submitted on an AW8, what should I do?
What is meant by CPLNHS on the Compensation Retirement section of the AW8 application form?
What should I do if I have submitted an AW8 with the incorrect date of retirement?
What should I enter as the members P45 tax code on the AW8 application form?
What should I record as the paying authority on part 2 of the AW8 application form?
When would it be necessary for me to post a retirement benefit claim form (AW8) to NHS Pensions?
Auto-Enrolment
Can NHS Pensions tell me which employees I should auto-enrol into the NHS Pension Scheme?
Do I have to auto-enrol all my eligible jobholders on the Staging Date?
For the purposes of Auto Enrolment, what is the Staging Date?
If an employee opts out straight away do I have to take contributions and then pay a local refund?
What is an Employer Pension Scheme Reference?
What is the NHS Pension Scheme Registry Number?
When should I pay a local refund of contributions collected as a result Auto Enrolment?
Total Reward Statements
Local Benefits
General
General
As an employer, how can I calculate an employees contracted out National Insurance earnings?
Can I request a copy of an SD502?
Do I have an obligation to provide pension information, such as estimates, to my employees?
How are final pay controls charged to an employer and how can these be queried?
How are the capitalisation costs paid to NHS Pensions?
How can I calculate the notional whole time salary for a member who works sessions?
How can I calculate the notional whole time salary for a part time staff member?
How do employers order copies of guides and forms?
How do I inform NHS Pensions of a change to a members Special Class status?
How do I inform NHS Pensions of a change to an employer's contact details?
How does an employer pay their pension contributions to NHS Pensions?
How long do I need to keep an employee’s pension forms?
How should I submit annual updates and terminate a period of employment for a member if I have no access to Pensions Online?
I am an employer and do not have an EA code – how do I obtain one?
I have been accepted as NHS Pensions scheme administrator - what do I do next?
Member has had a retrospective pay increase, how should this be recorded?
What are final pay controls?
What costs are involved in retiring someone through Redundancy or in the Interests of Efficiency (IOE)?
What date should I terminate an employee's contract on?
What does an NHS employer need to do when a compulsory (TUPE) transfer of employment takes place?
What is my EA code?
What is the 'EA Personal Reference Number' that is requested on the manual SS10 Joiner Form?
What is the annual rate at cessation?
Where can I find the latest Employers Newsletters?
Who calculates the final pay control charge for an employer?
Who is responsible for capitalisation costs when there is more than one employer?
Who should I contact if I have a query regarding a bulk TUPE transfer?
Estimate Queries
How do I request a redundancy estimate for one of my employees?
How do I request a retirement in the Interest of Efficiency of the Service (IOE) estimate for one of my employees?
If a member has more than one NHS job, can I still provide them with an estimate?
If I do not have access to Pensions Online (POL), how do I request an estimate?
If I have access to Pensions Online (POL), how do I request an estimate?
If I request a redundancy (compensation) estimate, can this be fast tracked?
If I request a redundancy (compensation) estimate, how will this be sent to me?
What is an EA Centric Pack?
What should I do if I see a Data Cleanse message on Pensions Online (POL) when requesting an Age Estimate Benefits Statement (AEBS)?
What should I do if I see an 'Excluded from POL' message on Pensions Online (POL)?
Where can I find guidance on requesting an Age Estimates Benefits Statement (AEBS)?
Which estimate types cannot be processed via Pensions Online (POL)?
Pensions Online (POL)
Capacity, Employment and Exit Codes/Types
General
Contributions
Bereavement
Annual Updates
Most viewed documents
I have submitted a form via Pensions Online (POL) but it's not showing - what should I do?