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Welcome to the NHS Business Services Authority Knowledge Base, the place to ask us anything you need to know
NHSBSA
NHS Prescription Services
Dispensing and processing queries
General dispensing queries
Changes to the listing for Midazolam oromucosal solution pre-filled oral syringes
How can the same item appear as both a Drug and an Appliance in the Drug Tariff?
How do I endorse an invoice price?
How should I amend a computer printed endorsement with a handwritten endorsement?
How will I be reimbursed if the strength of the prescribed drug is not available?
I cannot obtain a Drug Tariff drug at the published price; what can I do?
Information on the dispensing checking stamp
Vitamins and their equivalents
What can I do when the brand which the price of a Drug Tariff category C drug is based on is not available?
What is the NP8 scheme?
When to endorse a drug
Where can I find out how much I will be reimbursed for an item I have dispensed?
Appliances
Elastic hosiery and lymphoedema garments
General information
Brand, manufacturer or additional information specified
Brand, manufacturer or supplier specified
Flavour queries
Incomplete or inaccurate information on a prescription
A prescriber has forgotten to include the strength, quantity or preparation; can I amend the prescription?
Not dispensed
An item was not dispensed but the medication has been bought and prepared. Can I still claim a payment for this?
I have submitted items for payments via EPS which have actually not been dispensed. What can I do?
What should I do if an item is not dispensed?
Out of Hours
What is an Out of Hours (OOH) service?
Timescales for dispensing
Are there any time limits for getting an FP10 prescription dispensed?
Broken Bulk and Out of Pocket (OOP)
Broken Bulk
Out of Pocket (OOP)
Is an item allowed?
General information
Drugs
Appliances
What can a GP practice dispense?
Vaccines
Personally administered items
Discontinued products
The brand which determines the reimbursement price of a Drug Tariff drug has been discontinued. How will the reimbursement be calculated?
Unlicensed specials, imports and extemporaneously dispensed
Endorsing
Processing and calculation
Special containers and Drug Tariff reconstitution
Drug Tariff reconstitution
Special container
FP10 MDA and controlled drugs
General information
Oral liquid Methadone
Welsh MDA forms
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When to endorse an appliance / device