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Document Why have I received the error message “VT number not recognised" when I try to add the Foundation Dentist (FD) to a contract?

This usually means that the performer you're adding as the Foundation Dentist's (FDs) Vocational Trainer (VT) doesn't have the 'Vocational Trainer' box ticked in their record on Compass. This need to be updated before Compass will allow you to add that performer number as a VT for VDP.

Location: Performer >> Performer Update

Enter the performer ID and click the arrow to search. Once you find the performer you need to amend, click 'Edit'. If the Vocational Trainer box isn't ticked, tick it and click 'Save'.


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