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Document How do I change my personal details on my Prescription Prepayment Certificate (PPC) to match my NHS prescriptions?

If you’ve had a change of name or your certificate has the incorrect name on it, please return your certificate to us alongside a covering letter and one of the following:
  • A copy of your marriage certificate
  • A copy of your civil partnership certificate
  • A copy of your deed poll
  • A copy of your Decree Absolute

You can email your evidence to us at but your certificate needs to be returned to the following address:


PPC Issue Office
PO Box 854
Newcastle upon Tyne
NE99 2DE

If you have a digital certificate, you do not need to return your certificate to ourselves but we’ll still need the evidence of your correct name in order to change the name on your record.

If you’ve moved, please
contact our PPC department directly.

DOB,DOB,DOB, date, birthday, wrong year, wrong month, incorrect, wrong, amend, change, update, correct, 

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