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Document When will I receive my Tax Credit Exemption certificate to cover my NHS prescriptions?

If you still qualify for an exemption and HMRC have provided us with your details, a new certificate will automatically be issued to you within the last month of the existing one.
 
For example, if your certificate is due to expire on 30th April, if entitled, you should receive your new certificate by 30th April.

Please click here to check if you meet the eligibility criteria.

If we do not receive your details from HMRC prior to your current certificate expiring, we will send your new certificate as soon as possible. We aim to get the certificate to you before the end of the month in which we received your data from HMRC. We cannot advise on behalf of HMRC as to when they will send your details to us. As long as you meet the exemption criteria, your Tax Credit award notice can be used as evidence until your certificate arrives.
 
Recently qualified for exemption
 
If you have recently met the criteria to qualify for an exemption, we will automatically send your certificate to you before the end of the month in which we received your data from HMRC. We cannot advise on behalf of HMRC as to when they will send your details to us.

As long as you meet the exemption criteria, your Tax Credit award notice can be used as evidence until your certificate arrives.

Please click here to check if you meet the eligibility criteria.
 
You have requested a duplicate certificate from us
 
You will receive your duplicate certificate by no later than the end of the following month to which you contacted us as we only produce the Tax Credit exemption certificates once per month. However, your HMRC Tax Credit award notice can be used as evidence until your duplicate certificate arrives.



Check what help you could get to pay for NHS costs
 
You can check what help you could get on our website.
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