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Document What can I do if my credit / debit card is declined while paying my prescription Penalty Charge Notice (PCN)?

If your credit / debit card is declined, please check you have entered the card details correctly, your card is still valid and you have sufficient funds in your account.

Alternatively, please contact your card provider.

If you are experiencing a technical error, please contact us.

Check what help you could get to pay for NHS costs
You can check what help you could get on our website.
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