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Document Can I use Type Talk or a translation service to pay my prescription Penalty Charge Notice (PCN) over the telephone?

No, due to a change in requirements all telephone payments must be made via our automated payment line and services such as Type Talk and language translation services are not compatible. We cannot accept any payments on the staffed helpline.

If you are unable to use the automated payment line, you can make a payment using our website.

Check what help you could get to pay for NHS costs
You can check what help you could get on our website.

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