Item Welcome to the NHS Business Services Authority Knowledge Base, the place to ask us anything you need to know

Document Why is there a penalty charge included on my prescription Penalty Charge Notice (PCN)?

We have carried out a check on your entitlement to free NHS prescriptions and we haven't been able to confirm that you were entitled to the help that you have claimed, therefore a penalty charge has been added due to the incorrect claim.

You may have claimed the treatment by mistake however, as this is a civil penalty and it's not a criminal matter, it doesn't imply that there's been any fraudulent intent.
 
If you weren't entitled to the free NHS prescription that you've claimed, you must make a payment within 28 days of the date the penalty notice was issued. If you don't pay within 28 days of the date on the penalty notice, you will be liable for an additional surcharge of 50% of the penalty up to a maximum of £50.00.

The regulations state that the penalty charge is five times the unpaid charge up to a maximum of £100. The regulations also state that if you do not pay a penalty charge within 28 days you will be liable to an additional surcharge of 50% of the penalty charge (max.£50).



Check what help you could get to pay for NHS costs
 
You can check what help you could get on our website.
Fields
Description:
penalty, pen, why do I have penalty, what penalty charge for, penalty charge, penalty charge why do I have this, pen , penalty, 

Need more help?

If this doesn't answer your question please contact us directly or search again. Search Again

Rate this answer