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Document What should I do if I have not received my activation email?

If you have not received your activation email you must first of all ensure that you have checked your spam / junk email folder.

If the activation email is not in your spam / junk folder then you must wait 24 hours and then request a password reset.

To do this you should:
  • Request a password reset at the bottom of this page
  • Then follow the activation link from the new email that is generated
activation, email, not received 
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