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Document How can I track where a particular EPS message is within the system?

There is an EPS tracker available on NHS Digital website which allows prescribers and dispensers to check the status of a prescription.

The tracker allows users to enter the prescription ID, NHS number or date range to find out where in the process a prescription is at that time. It will confirm if a prescription has left the prescribing site, if it has reached the spine or if it has been delivered to a dispensing site.

Click here to view the EPS tracker.

There is a factsheet available on NHS Digital website for pharmacy staff on how to use the EPS tracker. Click here to view.

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