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Document Can a dispensing site cancel a prescription?

No, only authorised individuals working within the organisation that issued the prescription can cancel the prescription.
Electronic prescriptions can be cancelled at any point until they are downloaded at the pharmacy. 

It is possible for the dispenser to mark an item as ‘not dispensed’ before sending the claim.
More information can be found on NHS Digital's website. Click here to view. 
Following the transition to Spine 2, software suppliers can now make new features available in their systems to amend electronically submitted prescriptions. Please contact your software provider to confirm if these features will be available on your system.



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