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Document How can I reset my Information Services Portal password?

The master user at your practice will need to contact the NHS Prescription Services Informatics team either by telephone or email:
 
Telephone:
0191 203 5050
 
Email: nhsbsa.help@nhs.net

When contacting the Informatics team you should provide your practice code as this will make it easier to locate your ID to reset the password.

Only the master user at the practice can reset the password; you will need to contact our Informatics team if you are unsure of who this is.

 
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