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Document I am having difficulty using my EHIC abroad, what should I do?

As with all countries covered by the EHIC, travellers:
  • are under no obligation to provide travel insurance in a state healthcare facility;
  • have the right to insist that their EHIC is accepted;
  • should check if asked to sign a form or disclaimer, that they are not forfeiting the right to be treated under the EHIC.
The vast majority of people using the EHIC do not experience any difficulty and we want everyone to have confidence when travelling that they will have access to the healthcare they are entitled to. Under the EHIC, this means having access to all medically-necessary care on the same basis as a national of the country you’re visiting.

We also recommend that individuals take out comprehensive travel insurance as the EHIC does not cover every eventuality, such as repatriation in the event of a medical emergency. However, for access to any medically-necessary care in a state hospital, people have the right to insist their EHIC is accepted.

To find out more information, please see our website.
If you have a UK issued EHIC and it is not accepted for treatment when visiting another EU country, you can still claim the appropriate costs from the team on your return to the UK (only for treatment from a State run organisation, not for private treatment).