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Document When will I receive my automatically renewed Prescription Prepayment Certificate (PPC)?

Depending on how you chose to receive your PPC when you initially applied will determine how / when you will receive your auto-renewed PPC.

If you chose to receive your PPC by email, your new certificate will be emailed to you the day it starts. This will be the day after your current PPC expires.

If you chose to receive your PPC by post, the certificate will arrive 10 working days after the first instalment of the new Direct Debit (DD) collection plan has cleared from your account.

If you're unsure of the payment date, you will find this information on your Advance Notice of Direct Debit which will confirm this.
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