Item Welcome to the NHS Business Services Authority Knowledge Base, the place to ask us anything you need to know

Document What evidence is required to claim a refund?

The evidence required depends on the type of charge that you're claiming a refund of:
  • NHS prescriptions - Original FP57 receipt (only available at the time of purchase)
  • NHS dental treatment - Original NHS receipt(s)
  • Sight test - Original receipt
  • Optical voucher towards cost of glasses or contact lenses - Original receipt(s) and a copy of your optical prescription
  • NHS wigs or fabric supports - Original receipt(s)
  • Travel costs - Original receipt(s) (If no receipts were available for your form of travel, please include a covering letter to explain why)
If you're claiming a refund of dental, optical or NHS wigs and fabric supports costs and don't have an original receipt, you'll need to go back and obtain a duplicate.

Check what help you could get to pay for NHS costs
You can check what help you could get on our website.
Lost, misplaced, duplicate, receipts, oyster card, oyster card, no receipt, car, car, car, oyster card, oyster card

Need more help?

If this doesn't answer your question please contact us directly or search again. Search Again

Rate this answer