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Document How do I claim a refund of my NHS Pension contributions?

To claim a refund you will need to complete an RF12 form and submit this to your employer. The form can be found on our website.

If you have more than one NHS employer you only need to submit one RF12 form and this should go to the most recent employer to which the refund period relates.

If you are unable to contact your last employer, for example because they no longer exist, you can send your RF12 form directly to NHS Pensions. Please attach a note to your claim form to confirm why you have been unable to send the form to your employer if this is the case.

We will aim to pay your refund within 15 working days of receiving your RF12 form against our statutory target of one month. If we receive your RF12 form and there is missing information, we will aim to pay your refund within 15 working days of receiving all information necessary to process your refund application against our statutory target of one month.

We will pay your refund directly into your bank account using the bank account details provided on your RF12 form unless you opted to have the refund paid to a nominee. Once we have authorised your refund a payable order is sent second-class to the head office of your bank and a letter confirming the payment of your refund will be sent to the address we hold for you. The payment will be credited to your bank account within 7 working days.

If you opt to have the refund paid to a nominee a payable order in their name will be sent to their address.

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claim refund, rf12, refund form, contributions
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