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Document Why can I no longer access my Total Reward Statement via Government Gateway?

Government Gateway was decommissioned in December 2018. Therefore the services, such as Total Reward Statements, that were previously accessed via Government Gateway have had to move to replacement systems.

In order to still provide a secure method for you to access your Total Reward Statement online you will need to now register via GOV.UK Verify to view your statement. As the log in process differs, members who had already registered with Government Gateway will need to register with GOV.UK Verify in order to view their statement, however this should only take about 5 minutes to complete.