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Document How will my refund be paid?

The method of payment we use for your refund depends on the payment method you used to purchase your Prescription Prepayment Certificate (PPC).
  • Direct Debit (DD) - Direct Credit (as long as you were paying using your account and it's still open). If your account has closed and you have informed us, we'll issue a cheque refund instead. If your DD was being paid from a 3rd party account, we'll issue a cheque refund in the name of the PPC holder unless you instruct us otherwise.
  • Card payment - Paid back to the card that was used to pay for the PPC, regardless to who's name it's in. If the payment card has expired, a cheque will be issued in the PPC holders' name.
  • Cheque - Cheque refund. The cheque will be in the PPC holders name regardless to who's cheque paid for the PPC, unless you instruct us otherwise.
partner paid, partners card, ex partner, partners account, friends account, third party, third parties, someone elses,
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