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Document Digital Certificates - Pharmacists / Dispensing Doctors

Please use the following questions to answer your query.

 Can I accept an email version of a Maternity exemption certificate?

Yes, we now issue digital Maternity exemption certificates. These are usually in the format of an email, though some customers may choose to print a copy out.

At present, not everyone receives a digital certificate so white plastic cards are still in operation.

If you have any concerns about the validity of a patient's proof of entitlement, you should indicate ‘evidence not seen’ on the prescription.

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