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Document How will my documents be returned?

We will return any documents you have posted to us within 15 working days of receiving them, with the exception of your Student Finance letter which will not be returned.

We recommend that you include a pre-paid, self-addressed, Special Delivery envelope with your supporting evidence which we will the use to return your original documents in. We can return documents to any UK address. If you do not provide a return envelope we will return all original documents by second class post, which is not insured, to the address listed on your LSFAS account.

We will handle your original documents securely and confidentially whilst they are within our possession. However, we cannot accept any responsibility for items lost in transit to / from yourself.
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