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Document If my fast-tracked Cash Equivalent Transfer Value (CETV) request has been delayed will I receive a refund?

Yes. If you have paid to have your Cash Equivalent Transfer Value (CETV) request completed within six weeks and this is delayed for any reason, you are entitled to a refund.

If you have not been offered a refund in these circumstances, please contact the NHS Pensions on 0300 330 1346 or 0191 279 0571 (0044 191 2790571 if you are calling from overseas) to query this.
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fast track, fast tracked, cetv delayed, refund

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