Item Welcome to the NHS Business Services Authority Knowledge Base, the place to ask us anything you need to know

Document Can I claim a refund of my Prescription Prepayment Certificate (PPC) if I have a medical condition that would exempt me?

Yes, once you receive your Medical exemption certificate.

If you have a qualifying medical condition, you're entitled to a Medical exemption certificate, it's the certificate, not the condition, that exempts you from NHS prescription costs. 

All refund claims must be received within 3 months (less a day) from the date you became exempt. Any refunds received more than 3 months after the entitlement date, won't be processed under any circumstances.

If you're paying by Direct Debit (DD) and you're refused a refund because you applied outside the time limit, you're not liable to pay the remaining balance of the PPC as long as you return your certificate.
 
Address

Policy Refunds,
NHSBSA,
Bridge House,
152 Pilgrim Street,
Newcastle upon Tyne,
NE1 6SN


 
 

3 month PPCs

If the Medical exemption certificate starts:

  • Before the PPC starts, a full refund will be given.
  • Within the first month of the PPC, the 2 full remaining months will be refunded.
  • Within the second or third month of the PPC, no refund will be given.


12 month PPCs

If the Medical exemption certificate starts:

  • Before the PPC starts, a full refund will be given.
  • Within month 1 – 11 of the PPC, any remaining full months will be refunded.
  • Within month 12, no refund will be given.



Check what help you could get to pay for NHS costs
 
You can check what help you could get on our website.

Fields
Description:
matex, maternity exempt, maternity exemption, refunded, refunds, cancel my ppc

Need more help?

If this doesn't answer your question please contact us directly or search again. Search Again

Does this answer your question?