Item Welcome to the NHS Business Services Authority Knowledge Base, the place to ask us anything you need to know

Document How long have I got to claim a refund of my Prescription Prepayment Certificate (PPC)?

You have 3 months to claim a refund of a Prescription Prepayment Certificate (PPC).

If you hold a valid Maternity Exemption (MATEX) certificate, Medical Exemption (MEDEX) certificate, HC2 certificate or NHS Tax Credit Exemption certificate, the 3 month time limit begins from the date your exemption certificate record is created.

If you're exempt via a qualifying benefit, you have 3 months from the date you first become aware of your exemption, not the date your benefit was backdated to (if applicable).

If you purchased your PPC after the date you became exempt and the 3 months have already lapsed from the date you became aware of your exemption you would not be entitled to a refund.

If the PPC holder has died, a refund can be claimed up to 24 months from the date of death.

Refund claims received after these time limits cannot be considered under any circumstances.
Fields
Description:
tax credits, exemption card, exemption certificate, timescale, timescales, refunded, claim back, cancel, ppc, exempt, time limit,