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Document Why have I been sent a Penalty Charge Notice (PCN) for my prescriptions?

With effect from 16 September 2014, the NHS Business Services Authority (NHSBSA) now operates the Prescription Exemption Checking Service (PECS) and checks NHS prescription claims on a monthly basis. If you've incorrectly claimed for NHS prescriptions and your prescription is checked, you will be sent a Penalty Charge Notice (PCN).

The PCN will request payment for the prescription charges and an additional penalty charge, which is five times the amount owed (up to a maximum of £100).
If payment isn't received within the required timescale, you may be liable for an additional surcharge and further court proceedings.
If you wish to make a payment or provide further information, you can contact our PECS helpline. More information is also available on our website

Telephone: 0300 330 9291

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