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Document How do I claim a refund of hospital travel charges paid?

How you claim a refund of hospital travel costs depends on which country you paid for your treatment in.
 

England

To apply for a refund of hospital travel costs paid in England you need to complete an HC5(T) form which can be ordered / downloaded from our website.

You need to attach proof (receipts / travel tickets) of what you've paid if you have it (we cannot accept credit / debit card statements as proof of payment).

Part 4 of the HC5(T) form tells you where to send it to, depending on which exemption you have.

 

Scotland

To apply for a refund of hospital travel costs paid in Scotland, you need to complete an HC5 form which can be downloaded from our website.

If you're unable to print off the HC5 form, you can either contact the Practitioner Services or collect one from your local GP surgery or community pharmacy.

Telephone: 0131 275 6386

You need to attach proof (receipts / travel tickets) of what you've paid if you have it (we cannot accept credit / debit card statements as proof of payment).
 
Part 4 of the HC5 form tells you where to send it to, depending on which exemption you have.

 

Wales

To apply for a refund of hospital travel costs paid in Wales, you need to complete an HC5W(T) form. You can download this from the NHS Wales website.
 
To obtain a HC5W(T) form you can either order one by calling the following number and select the option for ‘health publications’ or pick one up at your local GP surgery, community pharmacy, NHS dentist, optician or Jobcentre Plus office.

Telephone: 0345 603 1108

You need to attach proof (receipts / travel tickets) of what you've paid if you have it (we cannot accept credit / debit card statements as proof of payment).

The HC5W(T) form tells you where to send it to, depending on which exemption you have.

 

Northern Ireland

To apply for a refund of hospital travel costs paid in Northern Ireland, you need to complete an HC5 form.
 
You can collect the form from your Social Security Office or Job and Benefits Office.
 
You need to attach proof (receipts / travel tickets) of what you've paid if you have it (we cannot accept credit / debit card statements as proof of payment).

The HC5 form tells you where to send it to, depending on which exemption you have.



Check what help you could get to pay for NHS costs
 
You can check what help you could get on our website.
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