Document Can I still get help with my health costs if I haven't received my new NHS Tax Credit Exemption certificate yet?

If you haven't received an NHS Tax Credit Exemption certificate, we recommend that you check your entitlement on our website first.

If, after checking the flowchart, you're certain you're entitled to an NHS Tax Credit Exemption certificate and you're just waiting for it to arrive, you can use your Tax Credit Award Notice as evidence of your entitlement until the certificate arrives.

If you're not able to show your Tax Credit Award Notice, you can still sign the treatment forms to say that you're exempt. The NHS practitioner will simply mark the treatment form to say they haven't seen evidence of your entitlement and this will be checked later.

Check what help you could get to pay for NHS costs
You can check what help you could get on our website.