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Document I do not believe that my pharmacy has been paid correctly for our EPS items, what can I do?

Possible payment discrepancies for EPS can include:
  • missing or incorrectly paid expensive items
  • discrepancy between the number of item submitted and the number of items paid
  • paid for items which were not dispensed
If you believe an error such as one of those listed above has occurred in your account then you will need to complete a recheck request form available on our website.
Click here to access the recheck request form on our website.


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