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Document How should I amend a computer printed endorsement with a handwritten endorsement?

If you need to add handwritten information to a prescribed item to override a pre-existing computer-generated endorsement, please remember to cross out the whole computerised endorsement. You also need to include all of the relevant information (manufacturer name, list price and pack size) in the new handwritten endorsement.

If the computer-generated endorsement is not crossed out or the handwritten endorsement doesn’t include all of the necessary information, we may be unable to determine the required product or the relevant reimbursement price which could lead to delayed payment.

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