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Document How can a pharmacy or appliance contractor change their bank details?

You are able to amend the bank details we hold by completing the BSA304 form found on the last page of your Schedule of Payments. This document must be signed by the owner / director and include a pharmacy stamp or signed letterhead as authorisation.
If it is not possible to submit the amendment on the BSA304 form please provide the request in writing on company letter headed paper signed by the owner / director including the pharmacy stamp.
Please note that only an owner / director or proprietor can
authorise a change of bank details.
The completed form or letter should be sent to our Customer Payments Team.


Customer Payments Team
NHS Business Services Authority
Bridge House
152 Pilgrim Street
Newcastle upon Tyne

Please be aware that we cannot accept your request via email as this is not considered a secure method.

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