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Document I believe that my pharmacy's average item value is lower than average; what can I do?

There isn't always an obvious reason for why it may be lower; it may be due to a lower number of prescriptions sent in, a lower number of expensive items sent in or due to a recent category M price change.

If you feel that the average item value is incorrect or you are concerned about how this has effected your payment, then you will need to request a recheck of your account. To do this, you will need to fill in the request form on our website:

Click here to access the recheck form on our website.


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